Frequently Asked Questions
Everything you need to know about your PolyWatch experience.
What shipping options do you offer?
We provide standard worldwide shipping (7-10 business days) and express shipping (2-4 business days) for all our fashion accessories.
How do I return an item?
You can return any unworn item in its original packaging within 30 days of delivery. Please contact our support team to initiate a return label.
Are your materials ethically sourced?
Yes, PolyWatch is committed to sustainability. We partner with certified suppliers to ensure all materials meet international ethical and environmental standards.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer a warranty on your products?
All PolyWatch items come with a 12-month manufacturer warranty covering any defects in materials or craftsmanship.